Refund and Returns Policy
Last Updated: 12-06-2026
At Preet Edition, we strive to provide high-quality products and a satisfying shopping experience. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.
1. Return Eligibility
We accept returns under the following conditions:
- The return request is made within 7 days of receiving the order.
- The product is unused, unwashed, and in its original condition.
- All original tags, labels, packaging, and accessories are intact.
- The product is not damaged, altered, or worn.
Returns that do not meet the above conditions may not be accepted.
2. Non-Returnable Items
The following items are not eligible for return:
- Products purchased during clearance or sale events (unless damaged or defective).
- Products that have been used, washed, or altered.
- Products returned without original tags and packaging.
- Customized or personalized products.
3. Damaged, Defective, or Incorrect Products
If you receive:
- A damaged product
- A defective product
- An incorrect item
Please contact us within 48 hours of delivery with:
- Order Number
- Photos of the product
- Photos of the packaging
Our team will review the request and arrange a replacement or refund as applicable.
4. Return Process
To initiate a return:
- Email us at support@preetedition.in
- Mention your Order Number and reason for return.
- Our team will review your request and provide return instructions.
- Once approved, the product must be shipped back to the provided return address.
Returns sent without prior approval may not be accepted.
5. Refund Policy
Once the returned product is received and inspected:
- Approved refunds will be processed within 5–7 business days.
- Refunds will be credited to the original payment method used during purchase.
- Processing times may vary depending on your bank or payment provider.
6. Exchange Policy
We offer exchanges for:
- Size issues (subject to availability)
- Damaged products
- Incorrect products received
Exchange requests must be submitted within 7 days of delivery.
7. Cancellation Policy
Orders can be cancelled only before they are shipped.
Once an order has been dispatched, cancellation requests cannot be accepted.
8. Shipping Charges
- Original shipping charges are non-refundable.
- Return shipping costs may be borne by the customer unless the return is due to a damaged, defective, or incorrect product.
- For approved defective or incorrect items, Preet Edition will bear the return shipping cost.
9. Quality Check
All returned products undergo a quality inspection before a refund or exchange is approved.
Preet Edition reserves the right to reject returns that do not comply with this policy.
10. Contact Us
For any return, exchange, or refund-related queries, please contact us:
Preet Edition
Website: preetedition.in
Email: support@preetedition.in
Phone: 9971283889
We are committed to ensuring a smooth and satisfactory shopping experience for all our customers.